Shipping policy
Shipping:
We currently ship within United Kingdom
Standard delivery : £3.99
Free UK delivery on orders over £30.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
United Kingdom: 2–5 business days
Europe: 5–10 business days
International: 7–14 business days
Please note that delivery delays can occasionally occur due to postal service problems that are outside of our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped.
Customs, Duties and Taxes
Violetta’s Natural Scents is not responsible for any customs and taxes applied to your order.
Damages
Violetta’s Natural Scents is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.